The VIXA warranty covers any defect in material quality or workmanship that may occur with normal and reasonable use during the warranty period (2 years/24 months). In these cases, VIXA will cover the costs of repair/replacement of your watch and/or parts that prove to be defective under normal and reasonable use. The warranty period is valid through 24 months after the date of purchase.

This warranty does not apply to any costs, repairs, or replacements for repairs necessitated by use other than normal and/or reasonable use, cosmetic damage caused by normal wear and tear, any damages that may arise after any unauthorized work is attempted and conditions/malfunctions/damage not resulting from defects in material or workmanship.

The warranty does not cover routine service or maintenance which may be required within the warranty period, including but not limited to demagnetization or adjustments for accuracy resulting from the watch suffering an impact which affects the balance.